Terms & Conditions

The small print.


The information contained in this website is for general information purposes only. The information is provided by UKCOA LTD. (hereinafter referred to as ‘UKCOA') and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of UKCOA. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, UKCOA takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Terms & Conditions

Introduction & Definitions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern UKCOA's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'UKCOA' or 'us' or 'we' refers to the owner of the website whose registered office is UKCOA LTD, Unit A, 82 James Carter Road, Mildenhall, Suffolk, IP28 7DE, United Kingdom. Our company registration number is 11999379 registered in England & Wales. The term 'you' refers to the user or viewer of our website.

You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.

This website is intended for the promotion and sale of the membership subscription services advertised for carbon offsetting and supporting green projects.

Licence to use website

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.You must not:

•   (a) republish material from this website (including republication on another website) without specific written consent from UKCOA.
•   (b) sell, rent or sub-license material from the website.
•   (c) show any material from the website in public.
•   (d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose.
•   (e) edit or otherwise modify any material on the website.
•   (f) redistribute material from this website [except for content specifically and expressly made available for redistribution.
•   Where content is specifically made available for redistribution, it may only be redistributed within your organisation under the terms of this licence.

Limitations of liability

Nothing in these terms and conditions (or elsewhere on our website) will exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

Subject to this, our liability to you in relation to the use of our website or under or in connection with these terms and conditions, whether in contract, tort (including negligence) or otherwise, will be limited as follows:

•   (a) to the extent that the website and the information on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature.
•   (b) we will not be liable for any consequential, indirect or special loss or damage.
•   (c) we will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information.
•   (d) we will not be liable for any loss or damage arising out of any event or events beyond our reasonable control.
•   (e) the information contained on the website is accurate to the best of our knowledge at the time of publication, but we do not accept any liability or responsibility for the way that it is used.

We do not claim that this website or any of the content will be uninterrupted or error free, or that this website or the server that makes it available are free of viruses and bugs. We take no responsibility for the content of any external websites we link to. The existence of a link from any organisation's site to the Carbon Purge website does not imply that we endorse the activities or views of that organisation.

Acceptable Use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent. You must not use our website to transmit or send unsolicited commercial communications.

You must not use our website for any purposes related to marketing without our express written consent.

Limited Warranties

Whilst we endeavour to ensure that the information on this website (excluding user content) is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

Subscriptions & Cancellation

The subscription services advertised and sold on this website are not contractually binding and can be cancelled at any time. Notification is not required for cancellation. It is the subscribers responsibility to cancel the subscription directly with the payment provider (Stripe), and UKCOA will not be liable for any losses, costs, damages or expenses incurred by you or any third party arising directly or indirectly from failure to cancel your subscription for any reason. You may purchase multiple subscriptions according to your offsetting requirements/preferences.

You agree that your subscription will be deemed to be continuous and will automatically renew (taking account of any upgrade or downgrade), without notification, for the same subscription period as the initial subscription period. We reserve the right to withdraw any Subscriptions offered on the Site at any time. We shall not be liable to anyone for withdrawing any Subscription from the Site or for refusing to accept an order.

Multiple Subscriptions

You may purchase multiple subscriptions to achieve the level of offsetting you require and our membership services are not limited to a single subscription, therefore you are not eligible for a refund in case of purchasing more than one subscription, as all subscriptions you purchase are deemed legitimate. We do not imply that you should stop when you achieve "carbon-neutral" status because our green projects always require more funding and the more subscriptions you purchase, the more we can do to save the environment.

Payment & Refunds

We accept payments through Stripe, a secure and widely recognised payment processing platform. You can use major credit cards and other payment methods supported by this platform to complete your transactions with us. Such purchases will be subject to and authorisation by Stripe. If Stripe refuses to or does not for any reason authorise payment to us for a particular purchase, we will not accept your order.

The conclusion of this contract between you and us will take place as soon as we debit your credit, debit card, PayPal account, Apple Pay, Google Pay, bank account, or any other payment method offered by Stripe for any subscription payments. By initiating a subscription payment through any of these methods, you agree that this action constitutes the conclusion of this contract.

Upon the conclusion of this contract, you acknowledge and agree that you will not be eligible for a refund of any amount following the payment. This agreement applies to any and all subscription payments made to us until the subscription is cancelled by you.

You can manage your subscription or cancel automatic billing by accessing your Stripe account through the following link: Stripe Account Login

Transactions for our products or services may appear on your bank statement as “UKCOA”.

Delivery & Taxes

The subscription services advertised and sold on this website are for membership services only and do not involve delivery of tangible or virtual products of any kind. None of the prices displayed on the website are subject to tax as UKCOA is not currently VAT registered.

Business Membership

Business membership is not available to purchase through the website and requires a written contractual agreement arranged directly with us where the terms and conditions of such a contract will be provided in writing at or before the point of sale. We reserve the right to refuse to grant membership for any reason in our absolute discretion.

Business Membership Verification

We attempt to verify that your business is a legitimate and trading business by performing checks on the companies house register, your website, hosts and domain registrars, social media accounts and any other public information available relating to your business. None of this data is collected and usually a check on the company register is sufficient. If you are for example: a sole trader, we will attempt to carry out the aforementioned checks. However, in certain situations where we are unable to verify the business is a legitimate and trading business, we may contact you and request evidence such as invoices, bank statements or utility bills, all in the business name and dated within the last three (3) months in order to complete verification.

Offsetting Carbon

The primary role of Carbon Purge is to provide offsetting services enabling you to offset your carbon footprint. Standard offsets are sold for the prices displayed on the website and are usually more than enough for the average individual, a portion of the money paid for the services is divided and split as a contribution to the other projects UKCOA runs and details of the percentage taken from the overall payment to support these projects can be found at the bottom of the project pages.

Free Certification

Free certification is only available if strict terms are met to be considered a carbon-neutral eco-friendly business eligible for free certification.

Applicant business must meet following criteria:
• be a legally registered business entity;
• use no paper or card products of any kind;
• all energy must come from 100% sustainable sources (solar, wind, hydro and geothermal);
• if business has a website it must be hosted on a web host powered only by sustainable energy sources (as indicated above);
• business must recycle 100% of its waste;
• if using company vehicles, they must be 100% electric;
• hold commercial offices available for inspection;
• have a minimum turnover of $150,000
• your business must be registered and based in the UK, USA, Canada, Australia or New Zealand

Verification procedure: We will need to verify the conditions above are met and your business details, applications can only be accepted by telephone or post.

Certificate Revocation

If businesses are found to be failing to comply with the above terms for free certification we may revoke certification immediately. Certification via paid Business Membership is not subject to certificate revocation unless the business cancels their subscription.


You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.


We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website. Please check this page regularly to ensure you are familiar with the current version.


We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.


If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Exclusion of third party rights

These terms and conditions are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms and conditions is not subject to the consent of any third party.

Governing Law

These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the non-exclusive jurisdiction of the courts of England and Wales.